If you're not seeing sessions or errors on Highlight, chances are that requests to Highlight are being blocked. This can happen for different reasons such as a third-party browser extensions, browser configuration, or VPN settings.
One way we can avoid this is by setting up proxy from your domain to Highlight. To do this, you will need access to your domain's DNS settings.
Below is an example email/message that you can send over.
You have an app running on https://piedpiper.com. Your DNS record will point highlight.piedpiper.com to our backend.
In your app where you call H.init(), you will need to set backendUrl to the DNS record you just created. For the example above:
You should now see Highlight making requests to https://highlight.piedpiper.com instead of https://pub.highlight.run.