Comments

Comments can be made by you or anyone on your team on sessions and errors.

Session Comments

Session comments can be made by clicking anywhere on the session replay. Session comments are special because they connect a comment to a position on the screen and the current time. This is extremely powerful because now when you create a comment, you don't have to write more to provide the location/time context.

Notifications

If you tag your team when creating a comment (learn more Slack Integration), Highlight will send them a message via email or Slack. Those messages will contain your comment text and a screenshot of the session at the current time.

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Collaboration

You can tag a teammate in a comment by typing @ and then picking your teammate. When you tag a teammate, they will receive a notification with the message you wrote.

Slack Integration

You can tag Slack users or channels in comments after connecting Highlight with Slack (learn more Slack Integration). When you tag a Slack user or channel, Highlight will send them a message with your comment and a link to where the comment was made.